Liza

I was extremely anxious and low in mood and I felt that right from the time I arrived in Reception and offered a drink and a seat from a friendly person it helped. I felt similarly that Dr Sarah was very empathic and helpful, I felt safe. Dr Sarah described what she saw on examination and what we might do when I have improved in my mental state which seems eminently sensible. I wasn’t sure whether she had decided not to follow the original investigation plan (I think was emailed to me after the video appointment) which was what I was very keen to do before starting any physical treatments like O shot or fillers and I did ask about some investigations which Dr Sarah said she would request.